Onlinehumidor.com

[quote author=polarbear link=topic=30957.msg131582#msg131582 date=1417928914]
[b]Customs isn't anecessarily issue here
If they catch you, they send you a bill and you pay it. If you don't they return th package to the sender. [/b]
Its more a case of when you ship a package though 3 different ports there is more a chance of it getting lost somewhere along the way.

I don't think it's fair to expect the seller to wear the loss of missing package but on the same token it's not fair for me to wear a loss as well. A 50/50 spilt is the only way nobody looses
[/quote]

Say what?

purchasing cuban cigars is not illegal in every country in the world

[quote author=AlohaStyle link=topic=30957.msg131371#msg131371 date=1417737632]
Just to be clear, the seller in this case is not me... I was just thinking about the subject and happened to see someone else mention it in another thread.

I hope you get your cigars and that your neighbor isn't smoking them right about now!?!
[/quote]

[quote author=AlohaStyle link=topic=30957.msg131371#msg131371 date=1417737632]
Just to be clear, the seller in this case is not me... I was just thinking about the subject and happened to see someone else mention it in another thread.

I hope you get your cigars and that your neighbor isn't smoking them right about now!?!
[/quote]

I still haven't received the package and have been trying to contact the post office to see if they can provide any updates. If you've dealt with the post office before you know that it's pretty much a lost cause. They've put me on hold for up to 40min to only answer the phone again and say "call back later" and hang up, this happened a few times.
I've also been exchanging messages with the seller but aside from offering to put in claim for the $50 insurance that comes with Priority Mail he's not really willing to do much because the tracking says it was delivered and I can't really hold that against him. If the tracking showed that it was never shipped or delivered, that would've been a whole different story.
I mentioned that I'd be willing to buy more sticks if he can offer me some type of deal that'll help offset my loss and he offered a box of Anejo Sharks for $281 shipped and I see it posted on the classifieds for $255 shipped a day later  ::)

Again, I can't and don't hold the seller responsible. It was not something we had discussed previously. USPS fucked up and I'm out of $245 and no sticks.

 

[quote author=polarbear link=topic=30957.msg131582#msg131582 date=1417928914]
Customs isn't anecessarily issue here
If they catch you, they send you a bill and you pay it. If you don't they return th package to the sender.
Its more a case of when you ship a package though 3 different ports there is more a chance of it getting lost somewhere along the way.

I don't think it's fair to expect the seller to wear the loss of missing package but on the same token it's not fair for me to wear a loss as well. A 50/50 spilt is the only way nobody looses
[/quote]
I don't know about this, if the seller was selling and I'm Australian forum sure but it seems like the possibility of loss is directly associated with the fact that you're choosing to take that risk by ordering them from overseas. Presumably you given the cost of cigars in Australia that risk is worth it because you save enough money on all of the packages that do come through in order to justify loosing the money on the occasional package that is lost. For the seller there's only downside, unless you're paying a premium for having them shipped internationally. Not only are they risking 50% of the money they also have to actually go into a post office and wait in line to deal with the customs stuff. I very much doubt that if those terms were expressly stated upfront anybody would want to take that risk. If it's a vendor that's a different matter because their profit margin is usually big enough to offset a 50% refund. More over choosing to deal with international customers customer base so losing an occasional package is offset by that.

See sig. If you want a guaranteed box then use a guaranteed vendor. Person to person transactions for cc's will not be covered by insurance over $50, unless you are willing to lie to the post office and get lucky. Stay in the game long enough and you'll lose a package. I recently lost two from a non guaranteed vendor and Im out that money.

With that said I've only lost ONE domestic package. I had one international package get smashed but again WTH can I do if someone from Canadian post drops a 30 pound box on my flat rate box and crushes a 5'er or a 10 count box?!?!?!?!?

[quote author=hawesg link=topic=30957.msg131999#msg131999 date=1418163784]
I don't know about this, if the seller was selling and I'm Australian forum sure but it seems like the possibility of loss is directly associated with the fact that you're choosing to take that risk by ordering them from overseas. Presumably you given the cost of cigars in Australia that risk is worth it because you save enough money on all of the packages that do come through in order to justify loosing the money on the occasional package that is lost. For the seller there's only downside, unless you're paying a premium for having them shipped internationally. Not only are they risking 50% of the money they also have to actually go into a post office and wait in line to deal with the customs stuff. I very much doubt that if those terms were expressly stated upfront anybody would want to take that risk. If it's a vendor that's a different matter because their profit margin is usually big enough to offset a 50% refund. More over choosing to deal with international customers customer base so losing an occasional package is offset by that.
[/quote]

Ok, let me explain how sales here for me work

First- When I express interest in a sale I always explain that I am based in the Aus and offer my postcode in order for the seller so they can do a quick check what postage would be. If they come back with a "I'm sorry these are for CONUS only" I thank them for their time and ask them to keep me in mind if they decide to change that stance. There have been times when a seller has come back to me and offered to ship the sticks to Aus as they didn't get any interest from CONUS members.

Second- Most of the prices asked for cigars around here include CONUS shipping. I offer to completely cover the international shipping. This means the seller does not have to pay for shipping his product but is still paid his "shipped" price. I know this may only be $7-$10 but that should cover a little bit of the mucking around.

Third- Stamps.com and USPS.com allow printing of labels for international shipping (at least, they do in Aus) so there is rarely the need to walk into a post office unless the seller wants to.

Fourth- I've had a few packages get lost between here and the US over the years. Most of the time I just wear the loss as, as you said, with the price of local cigars here I can afford to take the odd hit every now and then. The issue is that in order for me to lodge a lost package enquiry the shipper needs to lodge it, so I need to contact the original seller to ask him to lodge the enquiry. Its usually at this point that most people here start to discuss sending me a refund. If this happens I'll suggest a 50/50 split (usually only on orders over $500us), but only if they mention it. If the don't, no biggie

[quote author=polarbear link=topic=30957.msg132022#msg132022 date=1418174891]
Ok, let me explain how sales here for me work

First- When I express interest in a sale I always explain that I am based in the Aus and offer my postcode in order for the seller so they can do a quick check what postage would be. If they come back with a "I'm sorry these are for CONUS only" I thank them for their time and ask them to keep me in mind if they decide to change that stance. There have been times when a seller has come back to me and offered to ship the sticks to Aus as they didn't get any interest from CONUS members.

Second- Most of the prices asked for cigars around here include CONUS shipping. I offer to completely cover the international shipping. This means the seller does not have to pay for shipping his product but is still paid his "shipped" price. I know this may only be $7-$10 but that should cover a little bit of the mucking around.

Third- Stamps.com and USPS.com allow printing of labels for international shipping (at least, they do in Aus) so there is rarely the need to walk into a post office unless the seller wants to.

Fourth- I've had a few packages get lost between here and the US over the years. Most of the time I just wear the loss as, as you said, with the price of local cigars here I can afford to take the odd hit every now and then. The issue is that in order for me to lodge a lost package enquiry the shipper needs to lodge it, so I need to contact the original seller to ask him to lodge the enquiry. Its usually at this point that most people here start to discuss sending me a refund. If this happens I'll suggest a 50/50 split (usually only on orders over $500us), but only if they mention it. If the don't, no biggie
[/quote]
That seems reasonable, sorry I was walking outside before and dictating to my phone so hopefully I didn't come across as being rude. Unfortunately as far as I know you need to go into a post office to fill out a customs form for international shipping. Maybe there is a way around that, not sure. I'm living in southern California at the moment but am from Canada originally so I feel your pain about prices. Hopefully you don't get too much stuff taken away :)

[quote author=hawesg link=topic=30957.msg132040#msg132040 date=1418178590]
That seems reasonable, sorry I was walking outside before and dictating to my phone so hopefully I didn't come across as being rude. Unfortunately as far as I know you need to go into a post office to fill out a customs form for international shipping. Maybe there is a way around that, not sure. I'm living in southern California at the moment but am from Canada originally so I feel your pain about prices. Hopefully you don't get too much stuff taken away :)
[/quote]
No you can do the customs form on USPS website, done it several times. The customs form prints off with the postage on it. Then just drop it off, easy peasy.

[quote author=dubleuhb link=topic=30957.msg132044#msg132044 date=1418180538]
No you can do the customs form on USPS website, done it several times. The customs form prints off with the postage on it. Then just drop it off, easy peasy.
[/quote]
Good to know, do you still have to take it to an actual post office or can you have it picked up, drop it in a post box, take it to a 3rd party shipping place, etc?

[quote author=hawesg link=topic=30957.msg132056#msg132056 date=1418190490]
Good to know, do you still have to take it to an actual post office or can you have it picked up, drop it in a post box, take it to a 3rd party shipping place, etc?
[/quote]

All I have ever done is leave it in my mailbox for the mail lady if I get it ready early enough or drop it off at the PO. They scan it and off it goes.