[quote author=H Upmann link=topic=55020.msg210047#msg210047 date=1653677596]
Only time I had an issue at COH was for an undelivered box. After 40 business days Ravi asked what I wanted, reship or refund. I took the refund and it was issued within 3 days.
[/quote]
Roughly how long ago was that? He used to be great to deal with, then something appears to have changed.
Should I return this box of Media Luna to COH?
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Pole Lock
- Posts: 704
- Joined: Fri Apr 18, 2014 10:58 pm
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NeedaBehike
- Posts: 93
- Joined: Fri Oct 28, 2016 7:44 pm
Re: Should I return this box of Media Luna to COH?
[quote author=shakinghorizons link=topic=55020.msg210036#msg210036 date=1653666936]
Ravi is a GIANT pain in the ass to deal with if/when you run in to an issue and it generally results in a chargeback to him on your credit card and your account being banned on the site.
[/quote]
Ravi told me this:
Please return the whole box to the below address for refund.
IMEL,
601 Car Po Commercial Building,
18-20 Lyndhurst Ter,
Central,
Hong Kong
Only thing is, I'd rather have a new box. I responded to him and will update when he replies. I have had luck ordering with Ravi in the past, usually from the box lists he emailed me over the years and have never seen a box this bad. Got a super moldy box of Monte 5 once and he just re-shipped. Oh wait actually that might have been Tyler at ihav..
Ravi is a GIANT pain in the ass to deal with if/when you run in to an issue and it generally results in a chargeback to him on your credit card and your account being banned on the site.
[/quote]
Ravi told me this:
Please return the whole box to the below address for refund.
IMEL,
601 Car Po Commercial Building,
18-20 Lyndhurst Ter,
Central,
Hong Kong
Only thing is, I'd rather have a new box. I responded to him and will update when he replies. I have had luck ordering with Ravi in the past, usually from the box lists he emailed me over the years and have never seen a box this bad. Got a super moldy box of Monte 5 once and he just re-shipped. Oh wait actually that might have been Tyler at ihav..
There once was a man from Nantucket..
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Pole Lock
- Posts: 704
- Joined: Fri Apr 18, 2014 10:58 pm
Re: Should I return this box of Media Luna to COH?
[quote author=NeedaBehike link=topic=55020.msg210058#msg210058 date=1653693240]
Ravi told me this:
Please return the whole box to the below address for refund.
IMEL,
601 Car Po Commercial Building,
18-20 Lyndhurst Ter,
Central,
Hong Kong
Only thing is, I'd rather have a new box. I responded to him and will update when he replies. I have had luck ordering with Ravi in the past, usually from the box lists he emailed me over the years and have never seen a box this bad. Got a super moldy box of Monte 5 once and he just re-shipped. Oh wait actually that might have been Tyler at ihav..
[/quote]
Wait. So he's expecting you to pay return shipping?
Ravi told me this:
Please return the whole box to the below address for refund.
IMEL,
601 Car Po Commercial Building,
18-20 Lyndhurst Ter,
Central,
Hong Kong
Only thing is, I'd rather have a new box. I responded to him and will update when he replies. I have had luck ordering with Ravi in the past, usually from the box lists he emailed me over the years and have never seen a box this bad. Got a super moldy box of Monte 5 once and he just re-shipped. Oh wait actually that might have been Tyler at ihav..
[/quote]
Wait. So he's expecting you to pay return shipping?