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A story in 3 parts…. PuroExpress order
Posted: Wed Feb 05, 2025 12:39 am
by CWG36
Here’s to hoping I get a new box sent out by Puro…
Imgur: https://imgur.com/a/3TsngkG
:finger:
Re: A story in 3 parts…. PuroExpress order
Posted: Wed Feb 05, 2025 1:30 pm
by tstoner86
OOOOF...I thought they weren't shipping to the US?
Re: A story in 3 parts…. PuroExpress order
Posted: Thu Feb 06, 2025 1:54 am
by CWG36
Apparently, they are again. Can't say I agree with their soft bag packaging choice.
Re: A story in 3 parts…. PuroExpress order
Posted: Fri Feb 07, 2025 2:31 am
by smll2
Did a few survive the rampage? I had this happen with 3 boxes once. Heartbreaking!
Re: A story in 3 parts…. PuroExpress order
Posted: Fri Feb 07, 2025 3:49 pm
by Dmex
Wow, that fuggin sucks. Keep us posted on the response from PE. Why would they do that? I guess it's easier than doing paperwork. That's just mean.
Re: A story in 3 parts…. PuroExpress order
Posted: Fri Feb 07, 2025 6:08 pm
by Havanaaddict
Looks like it's time to start smoking a pipe!
I have herd of this in the past, but they had used a box cutter to slice each cigar! :'(
Re: A story in 3 parts…. PuroExpress order
Posted: Fri Feb 07, 2025 7:49 pm
by Dmex
Do they still send you nasty letter?
Re: A story in 3 parts…. PuroExpress order
Posted: Fri Feb 07, 2025 9:33 pm
by Pole Lock
Could be the photo, but a couple of those look smokeable?
Re: A story in 3 parts…. PuroExpress order
Posted: Sat Feb 08, 2025 3:02 am
by CWG36
For all wondering… grand total is 6 totally destroyed by a box cutter, another 4 have some wear and tear, the balance are in good condition.
Puro has offered to refund me my $$, so kudos to them. I would’ve taken another box if they had one in stock. The customer service lady Cat was kind as could be.
And yes… I just ordered a pipe today… Stay tuned