How to handle purchase issue. - Seller = VRATJV07

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perfectoman
Posts: 186
Joined: Thu May 20, 2010 4:46 pm

Re: How to handle purchase issue.

Post by perfectoman »

[quote author=Diplomatico link=topic=51765.msg200332#msg200332 date=1608846173]
That "plan" can be described in one word:  stalling.
[/quote]

Without a shadow of a doubt!  USPS is NOT going to do anything but allow this to get pushed out further.  
Even with all the "positive" the sellers rep is now tarnished but he obviously doesn't care.
The only solution to save face would have been send me the cigars back and refund the money.
The seller talks about it only being 3 cigars like he's being bothered by this situation.
Give the man his money back and suck up the loss.  I'm sure you can inflate one of your other boxes or cabs to make up your attempt to push off your crappy dried out cigars.

HO HO F'N HO
MERRY CHRISTMAS
Garbandz
Posts: 109
Joined: Wed Oct 14, 2009 2:14 pm

Re: How to handle purchase issue.

Post by Garbandz »




.... Quoth the Raven " NEVERMORE ".......
RamonBocAllone
Posts: 638
Joined: Sun Oct 08, 2017 10:34 pm

Re: How to handle purchase issue.

Post by RamonBocAllone »

Usps aint gonna do anything. Refund him and wash your hands of it. Busy aint no excuse man. Cmon
tksamtec
Posts: 1492
Joined: Wed Feb 09, 2011 1:40 pm

Re: How to handle purchase issue.

Post by tksamtec »

Proving that the USPS damaged these cigars is an effort in futility...plus you cannot get blood out of a rock.  I have been down the road with USPS on a couple claims before, where the box was severely damaged or close to destroyed, and they still took months to pay and the process was borderline nightmarish.  They will want actual proof of value, and a receipt will be required and they will want the package and contents.  You are looking at a 2-3 month provess and the end trduly may be a check for $0.00.  Good luck!
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darkstar2q9
Posts: 36
Joined: Mon Apr 13, 2020 9:19 pm

Re: How to handle purchase issue.

Post by darkstar2q9 »

thanks for the feedback I just texted him to see if he processed it even, ill see where we can go from here.

[quote author=tksamtec link=topic=51765.msg200365#msg200365 date=1609032623]
Proving that the USPS damaged these cigars is an effort in futility...plus you cannot get blood out of a rock.  I have been down the road with USPS on a couple claims before, where the box was severely damaged or close to destroyed, and they still took months to pay and the process was borderline nightmarish.  They will want actual proof of value, and a receipt will be required and they will want the package and contents.  You are looking at a 2-3 month provess and the end trduly may be a check for $0.00.  Good luck!
[/quote]
Corona84
Posts: 106
Joined: Wed Feb 28, 2018 12:46 am

Re: How to handle purchase issue.

Post by Corona84 »

So do you have pics of the cigars? Not doubting you at all, Just curious what they look like...
darkstar2q9
Posts: 36
Joined: Mon Apr 13, 2020 9:19 pm

Re: How to handle purchase issue.

Post by darkstar2q9 »

Yes I actually do and sent them to him. Two of them have visible cracks and one is fine physically.

Just wanna give him a chance to make it right without any other influence.

At this time he wants to at least try to make the claim.

[quote author=Corona84 link=topic=51765.msg200385#msg200385 date=1609131653]
So do you have pics of the cigars? Not doubting you at all, Just curious what they look like...
[/quote]
Corona84
Posts: 106
Joined: Wed Feb 28, 2018 12:46 am

Re: How to handle purchase issue.

Post by Corona84 »

I purchased a box of Behikes on here and they arrived w/ cracked feet. Needless to say I wasn't a happy camper. They box did not have any protection around the feet, which is a must with these boxes as they have alot of airspace at the bottom. The seller immediately admitted fault and refunded a portion of the purchase price and also sent me a few htf sticks free of charge. The cigars were still smokeable and I repaired the wrappers with some cigar glue. They smoke and look almost perfect now, but this is how you solve issues like this. It's not that difficult...
darkstar2q9
Posts: 36
Joined: Mon Apr 13, 2020 9:19 pm

Re: How to handle purchase issue.

Post by darkstar2q9 »

That would have been nice and that’s a good experience. The cracks are not on the feet. One is from the band down to the foot mostly
Being wrapper, the other is on the back middle of the cigar and is for sure wrapper and binder that’s cracked. He also suggested I try a cigar glue as well. But I’ll see where it takes me

[quote author=Corona84 link=topic=51765.msg200387#msg200387 date=1609138122]
I purchased a box of Behikes on here and they arrived w/ cracked feet. Needless to say I wasn't a happy camper. They box did not have any protection around the feet, which is a must with these boxes as they have alot of airspace at the bottom. The seller immediately admitted fault and refunded a portion of the purchase price and also sent me a few htf sticks free of charge. The cigars were still smokeable and I repaired the wrappers with some cigar glue. They smoke and look almost perfect now, but this is how you solve issues like this. It's not that difficult...
[/quote]
Corona84
Posts: 106
Joined: Wed Feb 28, 2018 12:46 am

Re: How to handle purchase issue.

Post by Corona84 »

[quote author=darkstar2q9 link=topic=51765.msg200388#msg200388 date=1609139973]
That would have been nice and that’s a good experience. The cracks are not on the feet. One is from the band down to the foot mostly
Being wrapper, the other is on the back middle of the cigar and is for sure wrapper and binder that’s cracked. He also suggested I try a cigar glue as well. But I’ll see where it takes me

[/quote]
Yea, I mean if they're in that bad of shape then there isn't much hope for them to be "fixed" but the point I was making is that it's not hard to make things right. So folks just seem to wanna take the long road...
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